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Digitisation in banks: A mindset change

Digitisation in banks: A mindset change

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​​​​WSBI Innovation Exchange hears from BeeOne / Erste Group's Mario Brkic 

​​BRUSSELS, 20 December 2017 – Digitisation requires locally focused savings and retail banks to change to a digital mindset, says BeeOne / Erste Group's Mario Brkic​ in the latest WSBI Innovation Exchange video update. The first in a three-part interview with Brkic, he shows how the Austria-based banking group changed to embrace the digital 'New Normal'. ​

​​Embracing open banking and APIs

​In another Innovation Exchange, Swedbank's Kirstine Nilsson explains how digital disruption creates challenges for retail banks as customer expectations rise.​

About the Innovation Exchange

WSBI Innovation Exchange brings together experts from saving and retail banks from around the world to share their views on how digitisation and innovation is approached in local markets.​​​

On-camera interviews took place on 21 September at the 2017 Business Forum in Barcelona, Spain. Experts were asked three pressing questions around digitisation and savings and retail banking.

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Innovation Hub; Innovation; Digitalisation; Branch management