Scale2Save Campaign

Micro savings, maximum impact.

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First case study of WSBI's Savings and Retail Banking in Africa research series. WSBI's Scale2Save programme produced this case study on the waking of the Covid pandemic.

The Covid-19 pandemic is the most profound interruption to social and economic activity experienced in much of the world for
more than a century. The scale, timing and exact nature of disruption varies from country to country, but the pandemic has

caused a global recession, millions of job losses, and sharply increased poverty.

The financial sector plays a critical role in softening this macroeconomic shock.  As the pandemic and its social and economic impact unfolded this case study aimed at answering the questions:

  • How has the Covid-19 pandemic changed banking customer behaviour during the first months?
  • How has the Covid-19 pandemic affected banks?
  • How have African regulators responded to the pandemic?