Savings and retail banks worldwide face a mindset change.
They are embracing the change fuelled by new technology, changing customer demands, banking rules and a new financial world.
That means locally focused banks hunt for ways to use the latest technology to create real-life applications that serve people throughout their customer journey and daily banking needs.
Innovation means joining up people with technology.
It goes beyond following IT or the banking sector. The best answers provide the easiest and most secure service for people, which arrive by bridging the physical-digital gap. To do this, banks tackle the digitial 'new normal' on many fronts from
upgraded worker skills, culture change, modernised backoffice and frontoffice, and rethinking the customer journey.
Read on for some articles, videos and opinion pieces from WSBI-ESBG, its members or partners on innovation. Interested stakeholders are welcome to submit an article on innovation that may appear on this page. For more information, e-mail:
ESBG says crypto assets should be properly, legally defined and regulated
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Dedicated interfaces: the only viable answer to PSD2 customer account access
An opinion piece by first appeared this month in Payments & Fintech Lawyer magazine and will appear in the September edition of WSBI-ESBG News & Views magazine. Diederik Bruggink , Senior Adviser Payments at the European Savings and Retail Banking Group, provides his opinion on the debate, arguing that dedicated interfaces are the only viable option.
>> Read now |
>> Payments position
ESBG Position Paper on Draft EBA recommendations under Article 16 of Regulation (EU) No 1093/2010
ESBG opinion on crowdfunding in light of European Commission effort to address ways to boost SME financing.
ESBG signs joint declaration that addresses impact of modern tech on sector employment.
>> Read | >> See joint declaration
Digital shift helps members reach financial inclusion aim.
>> EN (.pdf) | DE (.pdf) | FR (.pdf)
>> Discover: WSBI Universial Financial Acess 2020 pledge
2015 World Congress of Savings and Retail Banks: "Savings and Retail Banks in a Digitised World".
>> Read statement
>> Read | >>Related video |
>> WSBI-ESBG & finanical inclusion
J. Carles Maixé-Altés of the Universitat de La Coruñas to look at history of innovation by savings and retail banks.
Can the digital wave help get more people access to bank services?
WSBI’s video news roundup "Exchange" tries to answer. , Episode #1 from May 2017 talks about new data from WSBI that shows how innovation is leading the way in addressing financial inclusion.
Exchange #6: How is innovation shaping savings and retail banks?
Innovation and digitisation is changing savings and retail banks from around the world in a profound way. One result is it helps more people get access to basic financial services. In Episode 6 of Exchange, WSBI's video news roundup, retail bank innovation and FinTechs are reshaping the way banks and people connect.
Interviews with innovation experts.
ESBG, German Savings Banks Association president delves into innovation, the future of banking and EU banking rules, .
WSBI president talks about digitisation, innovation, financial inclusion and more
Norwegian savings banks have started to incorporate robotics into their banking systems. These robots are no kind of Star Wars characters, as the association's Managing Director Ole Morten Geving explains.
| >> Related: Banks must embrace digital
|>> Eight questions
A closer look at WSBI's Tanzanian member TPB, their evolution, innovation approach and what's ahead.
Chief executive of newest ESBG member LOPI presents his association, discusses main challenges.
>> Read more
CaixaBank Chairman Jordi Gual shares how banks deal with all three.
BANSEFI Director General Virgilio Andrade shares Mexican bank's strategy on FinTech, digitisation, financial inclusion
>> Read more
Groupe BPCE, prior to the launch of its future strategic plan, unveils a plan to transform its retail banking activities.
>> Read now