​9.00 - 9.15

​Welcome Speech
WSBI President
Mr Kumar, Chairman State Bank of India

9.15 – 9.30​

Opening Speech

 Globalisation: the promise of a golden dawn or dystopia in the making?

9.30 – 11.00


​9.45 – 11.00
Plenary Session 1

Is the world at a tipping point? Will digital technology dramatically increase financial inclusion and bring banking services to all citizens? Or will banking, like many other industries be wiped out by internet platforms that will monitor everything we do? Will the fruits of globalisation be plucked by everyone, not just a global elite?

11.00 – ​11.30

Coffee Break

 Innovation and Sustainable Finance: a promise of a better future?
11.30 – 11.45

High-level representative from world-leader technological company

11.45 – 13.00

Plenary Session 2
Economic growth and pervasive digitisation are two major forces in the inclusion of more and more people in the formal financial system. What is the best way to reap the benefits of digitisation, what can we learn from the front-runners in this area?

13.00 – 14.30


 Making globalisation inclusive for all
14.30 – 14.45


14.45 – 16.00

Plenary Session 3
Agriculture is a major source of subsistence all around the world, particularly for most of poor people living developing countries' rural areas. To feed the 2050 population, a 100% food production increase will be required in developing countries. Investment in agriculture is crucial to trigger global economic growth. Panellists will discuss what is at stake, taking into account obstacles such as a dispersed demand and weak infrastructures in certain parts of the world. Attention will also be focused on the development of rural regions to improve livelihoods and stop migration to urban centres.

15.30 – 16.00COFFEE BREAK
16.30 – 17.30

Masterclass 1: Cyber-security: trusting your bank in the digital world

Trust has always been the basis of any banking relation and this should remain the same in the digital world. Which risks threaten the digital banking relation and what can banks do about it? The masterclass will explore the need to combat fraud and the counterfeiting of non-cash means of payments. What is the scale of change? Its impact on banks, on customers? The discussion will build on concrete cases, such as the EQUIFAX data-breach in Spring 2017.​

16.30 – 17.30​

Masterclass 2: Sustainable finance

Finance has to take into account sustainable and environmental aspects. How can this be done and what does already exist?

17.30 – 17.35Closing of the first day by WSBI Managing Director Chris De Noose



Financial education as a way to an inclusive society

    ​9.00 - 9.15

Newly-elected WSBI President​
WSBI and its members as drivers for a more inclusive society
9.15 – 10.30

Plenary Session 4​ 
At every step of their life, people have to take financial decisions. A thorough knowledge of personal finance is essential for the success of financial inclusion projects.  

10.30 – 11.00COFFEE BREAK
11.00 – 12.15  

Keynote speeches
Making globalisation inclusive for all: the role of retail and savings banks

12.15 – 12.30

Wrap-up and closing