​​​Scale2Save Programme: 1st Peer Review Workshop​

​19 - 21 March 2019

Mombasa, Kenya


PROGRAMME


DAY 1 - Tuesday 19 March 2019

​8.30 - 9.00
​Registration and Coffee
​9.00 - 9.30
​Welcome & Setti​​ng the Scene
​9.30 - 10.30
​Posterwalk | >> Poster template
10.30 - 12.00​
​Plenary 1: Creating value through customer experience
​12.00 - 13.00
​Lunch
​13.30 - 15.00
​Plenary 2: Making digital channels work for financial service providers
​15.00 - 15.30
​Coffee break
15.30 - 17.00​
​Plenary 3: The Business Case for Linkage Banking
​17.00 - 17.30
​Closing of Day 1 - Handout of tasks for field trip
​17.30 - 19.00
​Reception I: Drinks & Buffet in the Garden​​


DAY 2 - Wednesday 20 March 2019

​8.00 - 18.00
​​Field Trip Agen​​ts & Groups Kilifi County


Day 3 - Thursday 21 March 2019

​​8.30 - 9.00
​Welcome & Coffee
​9.00 - 10.00
​Feedback from the field & setting the Scene
​10.00 - 12.30
​Breakout Sessions
Breakout Session 1 : 
Deploying Microlead's Business Model for Savings Groups
This breakout session will be highly interactive and is recommended for partners who link up with savings groups, tontines, VSLAs and other informal groups. It will dig deeper into the opportunity and pitfalls as well as the viability levers and drivers for SG Bank Linkages. It will touch on best practice from analysis of SG Bank Linkage models and the impact of digital financial services on enhancing efficacy and viability of SG Bank Linkages. Participants will be able to work up their own business case model based on a template that will be provided, some preparation will be required.

Breakout Sessi​on 2 : 
Managing 3rd party partnerships including agency networks, technology vendors and MNOs
This breakout session will be highly interactive and is recommended for partners who engage in agency banking. It will dig deeper into the challenges when engaging in relationships with 3rd party stakeholders. It looks at how contractual processes and SLAs can be effectively set up and managed. It will provide tools that help to map out the impact specific partner interventions have on the capacity to deliver. 
​12.30 - 14.00
​Lunch
​14.00 - 15.00
​Feedback from the breakout sessions & closing remarks