The future of the postal and banking financial system
The impact of technology and innovation on financial markets and the necessity to urgently embrace technology and innovation to offer a customer driven products and boost financial inclusion
The African financial sector serving the real economy. What are the AfDB's priorities in Africa to support the real economy? What is the role of financial institutions and postal banks in particular? which programmes should be put in place to support them in achieving the turning point of innovation and digitisation and build a sustainable and responsible financial service offer in favour of financial inclusion?
Delay and breakthroughs in Africa in terms of technology and innovation: what challenges for the financial and telecommunications sector, the challenges and successes envisaged in the coming years, how to optimize the above sectors' role in favor of financial inclusion
Moderator: The Alliance for Financial Inclusion: Efoe P. Koudadjey | Regional Manager, Sub-Saharan Africa & MENA
Mobile banking apps : WSBI Members :
Climate friendly financial product and services
Challenges and success of WSBI member institutions:
For some of WSBI members, the institutional transformation from a financial institution into a bank (postal or retail) faces many regulatory requirements, which have been delaying the process for decades. Today, however the digitization of the financial offer is forcing all financial institutions to, fully or partly, rethink their business model, their offer and their customer policy.
- What is the impact of technology, how far do you need to change your business model, how has your offer evolved over the last years and does technology help you to differentiate from the competition? (do you do the same as the competition or are you trying to be ahead?) What else should you do and what do you need to achieve it? (your challenges and next steps in 2018-2019)
- Each WSBI member institution is invited to give a presentation of 5 minutes to 10 minutes on the above
Introduction: The Postal Bank of South Africa
Panel : La Poste Tunisienne ; SONAPOST (BF): PosteFinances (SN), KPOSB (KN); Société Nationale des Postes et des services financiers (Comoros)
Introduction: Botswana savings bankPanel: Caixa Económica de Cabo Verde, Caisse d'Epargne de Madagascar; Caisse Nationale de Côte d'Ivoire (CI), Caisse Nationale d'Epargne et de Prévoyance (CNEP); Savings and Social Development Bank Sudan; National Savings and Credit Bank- NATSAVE (ZB) ; People's Own Savings Bank of Zimbabwe
Panel: Caisse de Dépôts et de Gestion du Maroc et les Caisses de Dépôts et de Consignation du Sénégal et de Tunisie
Introduction: Software Group
Moderator: Nabi Issa Coulibaly, DG SONAPOST, Burkina Faso
The Block Chain: In Tunisia, some pioneers are already following the example of La Poste, which registers and authenticates all the monetary exchanges made by the users of its e-dinar system:
The virtual bank:
* The case of Imaginbank in Spain
Digital offer extended to savings and credits: panel
* Société Générale Manko and YUP digital offer for Senegal, by Gaëtan Debuchy, CEO
Autres : UNACOOPEC
The new concept of customer – Faithful passenger and dropping bulkheads: how do banks face the need to adopt new models and new technologies to improve the customer experience and offer for consumers and SMEs? What is the impact of new technologies on the client?
Introduction & moderation : CGAP : customer centricity
Presentations and panel debate: How does the digital offer meet customer needs? And policies to address the needs of villages, women, SMEs and farmers, young people and does your offer meet climate change requirements.
Agency banking Centenary Bank
Women, youth (tbc): Pride Microfinance (UG)
Farmers: People Own’s Savings Bank of Zimbabwe/Agribank/NATSAVE
SMES: BNI Gestion, Caisse de Dépôts et de Gestion (CDG) Maroc et les Caisses de dépôts et de consignations du Sénégal et de la Tunisie Village banking: Postbank Uganda
Group 1: How to use technology to take the lead of the market and how do you plan to do it?Introduction and moderation of group 1: to be confirmed
Group 2: The End of a SystemIntroduction and moderation of group 2: