BRUSSELS, 21 Brussels 2016
During the ESBG Retail Banking Conference held on Wednesday, 16 March, in Brussels, 150 banking experts answered to a poll by using voting pads. To set the tone for conference sessions, questions were posed to the audience at the beginning of two panels, titled "Proportionality for Local Banks" and "How regulation needs to catch up with digitisation".
The results to the first four questions (see below) were as expected. Participants' opinion on the last two questions, however, were rather unforeseen. When questioned if regulators were doing enough to ensure a level playing field for all those offering financial services in the digital economy, 74 per cent of respondents answered "no". This means they saw banks being subject to much more stringent regulation than non-banks, and thus suffer unfair competition.
On whether they would accept their bank using digital technologies to exploit their personal data, 22 per cent of bankers and experts in the field said they would not feel comfortable at all with their personal information being used as part of my bank's marketing strategy.
The full set of audience questions and survey results to each (in percentage), are provided below: