Gearing up for Digitisation: Adapting Retail Banking to the Digital Age
Date: 26/01/2017 - 27/01/2017
Location: Brussels, Belgium

​​​​​​​​​​​How does innovation disrupt the banking and other economic sectors? What is the best strategy to bring new retail banking services and products to the market? How can the banking system be made up-to-date? How have banks adapted to the clients' needs?

These are some of the questions to be debated during this event, will take place at the Radisson Blu hotel in Brussels, on 26-27 January 2017. The conference is designed to showcase the status of innovation in our member banks, create an exchange of best practices and a dialogue with various stakeholders in the field.

The full programme is available here​. We look forward to seeing you at the conference in January! 


​Innovation in the Retail Banking sector - Remarks from the Government Savings Bank, Thailand

Mr. Isara Wongrung (image, above), Senior Executive Vice President of the Government Savings Bank (GSB), in Thailand, comments on the importance of discussing innovation in the banking sector and participating in events such as the WSBI Innovation Conference in January 2017. He also explains how the GSB takes advantage of new technologies to enhance the customer experience.