Monday 28 October 2014
8:30 OPENING CEREMONY by Finance Minister of Govt. of India
9:00 KEYNOTES: Dr. Rajat Bhargava, Joint Secretary to Govt. of India, Jt. Director & Head of National Savings Institute and Deputy Secretary to Govt. of India,
Children and young people are the future economic actors whose financial decisions, as prospective family heads, company employees and community contributors, will impact, ultimately, on the stability of world economies. They need to be prepared to take on this role and responsibility. In order to be effective they need to start dealing with financial matters as early and young as possible, supported by both their family and their school. Thus it is up to national authorities to enable the systematic and structural platforms for understanding financial realities and opportunities and for allowing young people to experience these on the field. It also involves the creation of the legal and regulatory, social and cultural environment to facilitate the financial engagement of children and youth. How do the Indian authorities perform in this respect and which experience can they share?
9.30 GLOBAL YOUTH SURVEY: THE FINANCIAL FUTURE: A YOUTH PERSPECTIVE:
Children and youth are the leaders of tomorrow. They are the teachers and the creators of future generations, and they want to take steps into a better and brighter future today. Providing them with the economic and social environment to prosper and the competences (financial, social and livelihoods) to thrive is therefore critical. This session will introduce who are children and youth and what do they want as regards access to finance. It will also emphasize the need to couple financial education with social education in order to provide effective control of young people on their actions and decisions.
By Mr. Rana Kappor, MD and CEO of Yes Bank (TBC)
Yes Bank is India's fourth largest private sector bank, is the outcome of the professional and entrepreneurial commitment, vision and strategy of its Founder Rana Kappor an his top management team, to establish a high quality, customer centric, service driven, private Indian Bank catering to the Furutre Businesses of India. The sustained groht of YES BANK isbased on the key pillars of growth, trust, technology, human capital, transparency and responsible banking.
By Ron van den Akker, Innovation Manager Child & Youth Finance International
Child and Youth Finance International (CYFI) leads the world's largest Movement dedicated to enhancing the financial capabilities of children and youth. Launched in April 2012, the Movement has already reached over 100 countries and more than 18 million children
Questions and answers
10:30 Tea break
11:00 FINANCIAL EDUCATION: ADDRESSING THE NEEDS OF THE YOUNGEST AS FROM SCHOOL:
In developing and emerging countries, youth and young adults make up the largest part of the population. Financial inclusion policies should definitely include them. The step is to start with through financial education. Financial education aims at improving people's understanding of financial products, introducing them to risk concepts and, through information, instruction and/or objective advice, develop the skills and confidence to use financial products and make informed choices, to know where to go for help, and to take other effective actions to improve their financial well-being. Financial education therefore should start at school in order to make children familiar and at ease with financial related issues while demystifying money. They need to be attractive, elements of pride and issues they can talk about with their peers. If this were not the case, there is a risk that young people do not use the products and services offered by the bank.
Which are the financial services, children and youth are already able to take advantage of?
Which services children and youth have difficulty gaining access to and why?
What are the obstacles that should be levied and by whom?
What are the skills that banks expect from young people to be able to freely use banking services?
Discussion between the panellists and with the audience
12:00 FINANCIAL INCLUSION FOR TRANSITIONING YOUTH AND YOUNG ADULTS
Whilst financial education initiatives can have a positive impact on financial literacy rates of young people the approach is not comprehensive if it does not address the needs of later life cycles – youth in transition from school to adulthood and young adults still living in the parental home. Youth accounts have always been part of WSBI members and the classic savings bank offer. These need to be adapted to people's life stages and give young people the possibility to exercise their growing independence and judgement. In the intervening stages youth and young adults start to work, marry and maybe even start families before they leave the parental home. This path is rarely smooth and creates rapidly evolving needs. The aim must be an account that grows with a young customer rather than one the young customer clearly outgrows quite quickly
Introduction and lessons learnt from the WSBI Doubling Savings Accounts Programme by Weselina Angelow, Senior Programme Manager at WSBI:
Panel with Kenya Post Office Savings Bank (KPOSB), Banco Caja Social (BCS), Colombia(tbc); HFC Bank Ghana (tbc); Albarid Bank (ABB) Morocco.
14:30 WORKING WITH YOUTH AND YOUNG ADULTS AS A BANK:
Workshops/groups' of discussions
1) THE DEVELOPMENT OF PRODUCTS FOR CHILDREN AND YOUNG PEOPLE :
This session will help product development professionals understand young consumers' needs and wants, and will provide information on the components of a child and youth friendly product with the objective to boost activity of the accounts. The session will also evoke the necessity to promote ongoing economic citizenship education, the necessity for regular market researches and test based roadmaps in order to support young consumers through their evolving life stages.
By Ron van Akker, CYFI
2) HOW TO UNDERSTAND YOUTH'S FINANCIAL NEEDS IN TRANSITION PERIODAs a bank you offer products for children and youth but your challenge is to maintain the loyalty of your young clients once they move onto a new life stage, start going to university or looking for a job, while being on their own or living under their parents' roof. Recent research with WSBI member KPOSB under the WSBI "Doubling savings accounts programme" applied the Participatory Action Research methodology to assess youth's needs, fears and aspirations during these transition periods. The presented approach steps back from traditional research methods and seeks to transform the researched into researchers.By Lise Paaskesen, Lise Consultancy
WSBI Marrakech Declaration: "An account for Everyone" can only happen through the combination of financial education and financial inclusion of low income segments starting with young people at early age. This approach that aims to enable young people to manage their money and that will help them to fight over indebtedness thanks to regular savings, needs the support of several stakeholders – public and private. Along with international organisations, and national states, financial providers have a role to play and for savings banks, this role is part of their mission.
19:00 DINNER offered by the National Savings Institute of India (NSI)