The European Savings and Retail Banking Group and the World Savings and Retail Banking Institute are looking for their office in Brussels for an (m/f):

Office Assistant/Receptionist

Job description:


He/She will have the following responsibilities:

  • Receiving visitors  in a courteous, polite and warm manner;
  • Serve as primary contact for deliveries;
  • Handling telephone calls;
  • Organization of mailings, express courier services and follow-up;
  • Assistance in the organization of meetings, events;
  • Database administration with CRM MS Dynamics;
  • Provide administrative support to other departments.


  • Language skills : fluency in English and French (other languages are an asset);
  • IT : Skills : Extended knowledge of MS Office is required;
  • Well-organised, accurate and able to set priorities, stress-resistant;
  • Excellent communication skills;
  • A team player, with a good sense of humour;
  • A pleasant, well-rounded and mature personality, with an absolute drive towards professionalism and client satisfaction.

Candidates are invited to send a detailed c.v., accompanied by a covering letter to ESBG-WSBI Joint Office, by E-mail to: