BRUSSELS, 10 February 2017 – Technology has changed what people expect from their locally focused bank, according to the lead story in the latest edition of the WSBI-ESBG quarterly publication News & Views.
The 23-page document leader by WSBI President Heinrich Haasis outlines how savings and retail banks can serve customers better through innovation as old technology used in the banking sector are being swept aside by quick-touch apps while face-to-face "high-touch" moments with customers at branch bank locations are becoming more rare but even more important.
Recap of 2016 and what's in store for 2017
January edition of News & Views also gives a year in review of activities of WSBI and ESBG, including work being done towards this years expanded outreach around the G20 and B20 meetings under the 2017 German presidency. It also looks at the success of events during 2016, including the WSBI annual meetings, revamped World Savings Day efforts as well as policy issues that will occupy member savings banks in the coming years at European and global level.
New publications, study announced
Two new publication are announced in the latest edition to help share the savings and retail banking story with policymakers, stakeholders and fellow members. The first, ESBG Policy Perspectives 2016-2017, contains six policy-focused stories on the big issues facing the industry. The scond brochure, called Banking.Serving.Thriving., is a data-rich showcase of the social value of savings and retail banks, espcially how the boost the real economy while giving back to the communities they serve. A new study showing the big impact made by the SchoolBank financial education programme is also featured in the Janaury edition. Released jointly by WSBI and Child & Youth Finance International, the study aims to demonstrate to policymakers and stakeholders alike that School Bank is a proven way to inform and educated people at a young age about financial principles that they can carry with them for the rest of their lives.
World Savings Day Recap
The latest edition of News & Views highlights World Savings Day 2016 and efforts by WSBI members during the 2016 global campaign. Case studies from 20 member countries are included, along with a recap of new ways unleashed by WSBI and its partner organisations to share the savings story. WSBI in 2016 grew out the role it plays around World Savings Day, inluding a newly dedicated microsite, video stories and expanded use of social media.
The next edition of News & Views is scheduled for April 2017.
About News & Views
News and Views is published on a quarterly basis by WSBI-ESBG, in Brussels Belgium. It is distributed to individuals and organizations from the financial sector in more than 50 countries including all WSBI and ESBG members.
WSBI-ESBG Managing Director Chris De Noose is publisher.