The European Savings and Retail Banking Group (ESBG) is proud to present its new international Summer Forum. The forum provides an outstanding risk free platform for exchanging experiences with peers from retail and savings banks in Europe and worldwide on the latest best practices in the retail banking and on regulatory and supervisory issues impacting the sector. The forum is also a unique networking opportunity for senior executives.
The forum will address what banks, though showered by new rules and drained by a complete overhaul of their legal framework, are developing in order to regain customer trust.
Accordingly, this will be the opportunity to review how new banking regulations, information technology, the extensive use of social media, the surge of "crowd" initiatives and increasingly more educated customers are profoundly changing the way banks and customers interrelate. How the above might also impact banks' role and generation of revenues will also be analysed during those two days.